- Welcome Page
- Answering Services
- Voice Mail
- Scheduling
- Order Processing
- Questions and Answers
- What Makes us the Best
- Request Service Quote
- Areas Served
Oceanside Answering Service
We are the Answering Service
that doesn't sound like one!
760-231-0262
Toll Free (866)503-7025
For Oceanside and surrounding communities!
Our Mission:
Answering Specialists, Inc. strives and succeeds in providing its customers unparalleled service at affordable prices by embracing the latest technologies coupled with skilled, professional and dedicated personnel. As the business environments continue to change you can be assured that Answering Specialists will be implementing the technologies of the future and providing you with the tools and services to remain competitive and to stay at the forefront of your business. We look forward to representing your business now and in the future.
The name "Answering Specialists" refers to how our services are designed and delivered. While we are able to provide general answering services to most any type of company, we have operators specifically trained to serve specialized industries. These industries include:
Answering Service Prices Starting at $39 Per month
Voice Mail Service Starts at $9.95 Monthly
FREE MONTH OF SERVICE WHEN YOU SIGN UP !!!
Voice Mail Service Starts at $9.95 Monthly
FREE MONTH OF SERVICE WHEN YOU SIGN UP !!!
For Oceanside and surrounding communities!
"The Answering Service That Doesn't Sound Like One"
Thank you for considering Answering Specialists, Inc. as your answering service. We hope we are able to earn your confidence and business. Choosing our services ensures that your calls will be handled professionally by a small group of dedicated operators who will be trained to your specifications on how to handle your calls. This will allow you and your callers to receive consistent and high quality service and allows our operators to get to know your callers, allowing them to appear to your customers as an extension of your office staff.
Key Benefits:
- Prompt Answering
- Your Client Always Reaches a Live Operator - No Automated Machines
- Intelligent, Courteous & Efficient Operators
- Customized Greetings - We Answer in the Manner You Request
- Complete and Accurate Messages
- Automated Message Delivery
- Options - via Alpha Paging, Fax, Voice Mail or Email.
- Operator Grouping - Small Groups of Operators to Handle Your Calls
- Message Archiving
- Free Local Phone Numbers
- Immediate Setup Available
- Scheduling and Appointment Setting Available
- Full Featured Voice Mail Integration Available
- Wake-up Services Available
Pricing:
Our prices are the lowest in the industry. Packages are available for a variety of call volume levels. Prices are determined according to the services requested. Each client has different needs. Pricing is done on an a-la-carte basis where you pay only for the services you need. Call or fill out the information request form for further information regarding your specific needs and service rates.
For Oceanside and surrounding communities!
State-of-Art Voice Mail services Available.
Use of a private, confidential voice mail for message provides many benefits and custom features. Receive and retrieve messages 24 hours a day, at your convenience. Messages are heard in the caller's own voice. Voice mailboxes can answer all of your telephone lines or multiple lines at different locations simultaneously.
Voice Mail:Pricing:
- Lowest Rates
- Free Phone Numbers Available
- Instant Hook-up Available
- Business/Residential Box Configurations Available
- Pager/Telephone Notification Standard with all Voice
Mail Boxes- Automated Attendant - Menu Box Configurations Available
- Live Operation Access and Integration Available
- Each Box Capable of Having Multiple Greetings
- Fax on Demand System Available
- Fax Broadcasting Available
- Fax Mailboxes - Available Soon
Call for current pricing. Prices differ according to the configuration desired.
FREE MONTH OF SERVICE WHEN YOU SIGN UP!!
For Oceanside and surrounding communities!
Allow Answering Specialists to be your Scheduling Center.Scheduling
Answering Specialists operators can efficiently answer your in-bound calls and schedule your clients per your specifications. Our schedules are maintained on our site in Microsoft Outlook and accessible to you at your computers via Microsoft for Web Outlook. Any changes you make in the schedules are immediately seen by our operators and vice versa. If you choose to use your own scheduling program, we will be happy to go to the web site of your choice and schedule your clients on the program of your choice.
Answering Specialists can even make reminder calls to your clients each day to remind your clients of their pending appointments.
- Low Fixed Monthly Price
- No Personnel To Hire, No Payroll To Process
- 24 Hour Scheduling Available
- Friendly Operators To Interact With Your Customers/Clients
- Standard Scheduling Programs - Microsoft Outlook
For Oceanside and surrounding communities!
Allow Answering Specialists to be your In-House Order Processing Department.
Answering Specialists operators can efficiently answer your in-bound sales calls and take orders from your customers. These orders can even be taken directly into your web site so that you have instant access to all new sales. Answering Specialists can even handle fulfillment of your orders - providing same day shipping of your products to your customers.
Order Processing
- Fixed Cost for Each Order Processed
- No Personnel To Hire, No Payroll To Process
- 24 Hour Order Processing Available
- Friendly Operators To Interact With Your Customers/Clients
- Product Fulfillment Services Available
Pricing:
Pricing is available on a fixed amount per order processed or by time it takes to take your orders. Pricing is custom quoted for each client according to the specific customers needs and the quantity of information needed to be collected for each order processed. Please call or fill out information request form for more specific pricing information.
"The Answering Service That Doesn't Sound Like One"
Are the phones answered in my company name?
Yes! You decide how we answer your phones and what you want our operators to say. We are here to be an extension of your company and so should give the same look and feel as your company to your specifications.
Do your operators work from their home or from an office?
All of our operators work from our office. No kids or dogs barking in the background.
How do I retrieve my messages?
You can always call in to retrieve your messages or you can choose to receive them in one of our automated methods which include, text message to your cell phone, email, alpha pager or by Fax.
How do I route my callers to you so you can answer our phones?
Simply make sure you have call forwarding on your lines from the phone company – or check to see if your phone system has call forwarding abilities. Simply forward the phones to a local number we will provide you when you sign up for service and we will promptly answer your calls until you cancel call forwarding of the lines.
Do I have to sign a long term contract?
NO! Our service agreements are month to month – we only require you to give us a signed written 30 day notice that will become effective at the end of the current month (no partial months)
How Long does it take to setup my account?
In most instances – accounts can be setup the same day – depending on the complexity of your needs.
Where are our calls answered?
Are they outsourced to a foreign country?
NO – all calls are answered locally by our operators. No foreign accents!
For Oceanside and surrounding communities!
How do we do it
• Small Operator Groups
We group our operators into small groups. This means that the number of operators answering your calls is kept to a select few. This group answers all of your calls - correctly- to your specifications thereby reducing mistakes. They become overly familiar with your account, how you want your calls handled, what is important to you, and deliver the level of service you expect.
• All Calls Are Answered With A Live Operator
We never use automated equipment to answer your calls. We believe that if you are hiring a live answering service to represent your business - you should receive a live person. Most services have reverted to using automated equipment to answer your calls when they are busy instead of hiring more operators. We believe this is wrong and does not provide you with the service you deserve. We take pride in having live, intelligent and courteous operators answering each call we receive on your behalf.
• We Hire Only Mature Operators
We hire mature, competent and articulate operators to answer your calls. We never forget that our operators are answering your calls and representing your business. They are asked to make decisions regarding how each and every call should be handled. This requires operators with good memories who can multi-task, make good decisions while maintaining a professional demeanor. Our operators strive to meet this standard.
• Fair and Clear Billing Practices
We only bill by the call, not by the minute. We bill in full month increments, not 25 or 28 day billing cycles as some do. We don't charge you every time you call to make changes to how your calls are handled. We provide you the flexibility to make changes to how your calls are handled - after all - it is your business we are representing.
(Items in bold are required.) Thank you!
Providing Answering and Voice Mail Services
for Oceanside and the following surrounding communities;
Camp Pendleton, San Luis Rey, Vista, Twin Oaks, San Marcos, Carlsbad, Encinitas
Additional Answering and Voice Mail Services Available for the Greater California Area:
| City | Phone |
|---|
| {title} Visit Website Serving the following communities:{areasserved} |
{city} | {phone} |
And Providing Additional Service in all 50 States!
|
|
|
|
|
We have Live Agents Specializing in
Business and Voice Mail Services
with Appointment Setting for the Medical Community. |
We also accept personal checks.
|
Emergency Service Available! |